Say that you complete an action, but another is raised
because of this,
eg
"Determine if skip can be discontinued". The action to determine if it can be discontinued may be completed on
time, but there may be a constraint such as a contract which means that the
contract on the skip has 3 months to run.
In this case, you need to
· Sign off the original action
· Raise a new action such as “discontinue contract” with a different date.
Situation 1 - You are already in the issue
Step
|
Action
|
1
|
Go to a new record, either by scrolling down or using the new record key |
2
|
Enter the new
action.
|
Situation 2 - You are in the My Actions
form
Step
|
Action
|
1
|
Click on the See This Issue
button
|
2
|
When the appropriate form is displayed, click on the Actions
button in this form and enter the new
action.
|