INTACT listing

Env	H&S	QA	Feature	What it does
			Actions	Gives the proposed action(s) linked to a specific issue with accountable person and due date. Allows actual action to be entered if this is different to that proposed. Is linked to personal TO DO lists.
			To do lists	Gives list for a person of his/her actions arising from all issues, plus recurring actions and audits becoming due
			Objectives	Gives details of objectives, both completed and incomplete with action plans linked into personal action lists
			Aspects and impacts	Lists all aspects and impacts with scoring system giving ranked report in descending order of impact with action plans linked into personal action lists. Allows reviews to be recorded, say following improvement action.
			Accidents, near misses events	Records accidents, incidents and hazards, plus investigations with action plans linked into personal action lists
			Customer positive feedback	Lists positive feedback from customers, also appended to reports for customer complaints and internal problems.
			Customer complaints	Lists customer complaints with department, complaint type, costs and quantities. Analysis can be filtered by any combination of factors and gives counts and grouping by complaint type.
			Internal problems	Lists internal problems with department, problem type, costs and quantities. Analysis can be filtered by any combination of factors and gives counts and grouping by problem type.
			Supplier review	Records reviews of suppliers with action plans linked into personal action lists
			Inspections	Records inspections with action plans linked into personal action lists
			Non-conformances	Lists non-conformances with action plans linked into personal action lists
			Audits	Provides audit schedule linked to personal action lists. Records all parts of the audit with action plans linked into personal action lists
			Legal compliance audits	Lists all legislation and records checks on compliance with these, and comments, plus action plans linked into personal action lists
			Duty of care audits	Records environmental duty of care audit with action plans linked into personal action lists
			Meetings	Provides meeting minutes formatted by mandatory topics from ISO 9001, etc., plus any other topic. Can carry through incomplete actions from previous meetings of the same type. Has action plans linked into personal action lists.
			Management analysis	Provides ability to see counts by any factor, filtered by dates, department, etc.
			Issues not signed off	Gives lists of all issues not signed off. Can be filtered by department, type (eg QA), etc.
			Issues with overdue actions	Gives lists of all issues with overdue actions. Can be filtered by department, type (eg QA), etc.
			Search	Can search by any part of the description. eg searching for “neutral” will show “Neutral wire”, “Neutralising bath”, etc.
			Information	Provides listing and location for any type of information and search facility to retrieve this. Has the facility for hyperlinks where information is electronically stored.
			Recurring actions	Lists actions which recur on a set basis, eg obtaining Waste Carriers Licences every 3 years. Appears on personal TO DO list 1 month before due date. Automatic rescheduling once complete.
			Training	Records training or assessment of competence for a person. Allows data to be entered for each person, or for a course where attendees are listed.
			Business continuity	Provides business risk assessment and continuity plan. Has liked actions as throughout INTACT